“I am not upset that you lied to me. I’m upset that from now
on I can’t believe you.” - Fredrich
Nietzsche
Someone added me to this group in facebook and observed that they are
interacting to unravel some missing link in the culture where they belong. Some
agree and others disagree to issues presented at hand. Each person’s ability to
present issues is contemplated with trust.
Trust is one of the fundamental ingredients of any successful
relationship. Without trust, a team can find itself spending all their time
battling one another rather than getting work done. However trust is something
which gets built up over time and it is something you earn.
Circle of trust. I read that quote in their wall and with a creative
mind I copied a latex (you know that brand) and presented it in a funny way but
has sense (sation). I came to appreciate
this group as they are doing project with trust though they never saw each
other. Trust is the foundation of effective leadership. However there is always
a personal risk in trust, people generally won’t generally just hand it over
because it was asked.
High trust to everyone or in a certain environment can be equated
with high degree of involvement and commitment leading to the success of the
organization.
There is no
exact tool or method that can help in manufacturing trust. This must be built one
interaction at a time, and here’s how:
1. Keep promises large and small: If you agree to set up a meeting, set up
a meeting. If you tell someone you'll send them an email, send them the email. If
you tell someone you love her, be faithful...
2. Be careful about promises: promises are made to be broken so before
making a promise, think to say yes or politely decline and explain why. In a
world where word is a face-value, one needs to be careful with their words.
3. Give a space for the benefit of the doubt. The idiom may mean "I can't prove you're wrong (or lying), but I
suspect that you are, so because of this doubt I'll accept what you say."
This suggest that if in doubt about
the motivations of a person you're working with, you should go ahead and extend
your own trust to them in your first interaction. Unless you are in
actual danger in the worst case scenario (for example, if you're rock climbing,
and the new person you're with says you should let them secure the rope), it's
a good idea to trust in your first interaction. The other person will
appreciate getting the benefit of the doubt, and you will potentially make a
new friend.
4. If that didn't work, you know better next
time. That
adage "fooled me once, shame on you; fooled me twice, shame on me,"
is actually a helpful guideline for successful corporate living. There is
no need to trumpet to the world that you've encountered a non-trustworthy
person, but now you know.
Behaviors of High Trust
· Talk straight
· Demonstrate respect
· Create transparency
· Right wrongs
· Show loyalty
· Deliver results
· Get better
· Confront reality
· Clarify expectations
· Practice accountability
· Listen first
· Keep commitments
· Extend trust
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